Privacy Policy
Effective Date: June 2024
Welcome to our website. Respecting your privacy is of utmost importance to us. This Privacy Policy explains what data we collect,
how we use that data, and your rights regarding your personal information when you use our services.
What Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Such as your name, email address, phone number, and postal address when you provide it via forms or communications.
- Usage Data: Information related to your interaction with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking Data: Small data files placed on your device to help improve user experience and analyze website traffic.
- Communications: Any correspondence you have with us, including inquiries, support requests, and feedback.
How We Use Data
Your personal data is used solely for the following purposes:
- To provide and maintain our website and services
- To respond to your inquiries and provide customer support
- To send administrative information, such as updates or changes to our policies
- To analyze website usage to improve user experience
- To comply with legal obligations
Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand how you use our site and improve its functionality.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Help us analyze site usage and improve performance.
- Functional Cookies: Remember your preferences and enable personalized features.
You can control or disable cookies through your browser settings; however, please note that disabling cookies may affect the website’s functionality.
Third-Party Links
Our website may contain links to third-party websites for your convenience and reference. These third parties operate independently of us, and we do not control their content or privacy practices.
We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external websites.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction.
All data transmissions are secured using industry-standard encryption protocols. We regularly review and update our security practices to maintain data confidentiality and integrity.
User Rights
Subject to applicable laws, you have the following rights regarding your personal data:
- Right to Access: You may request access to your personal data that we hold.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You may ask us to delete your personal data where applicable.
- Right to Restrict Processing: You may request limitations on how we use your data.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
- Right to Object: You may object to processing based on legitimate interests or direct marketing.
If you wish to exercise any of these rights, please contact us using the details provided below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: +49 30 21473062
- Address: Pallasstraße 12, 10781 Berlin, Germany
- Social/X: https://x.com/lufthansa
We strive to respond promptly to any inquiries or requests.
Thank you for trusting us with your personal information.